Manage IT Services
Your IT Department Fully Managed Fully Accountable
At Latitudes Technology Consulting, we don’t just provide support, we become your complete IT department. From helpdesk to cybersecurity to long-term IT strategy, we take full ownership of your technology so your team can focus on business growth.
What is a Managed IT Department?
A Managed IT Department is a fully outsourced or co-managed IT function that handles:
- Day-to-day IT support
- Infrastructure and cloud management
- Cybersecurity and compliance
- Strategic IT planning and budgeting
Unlike traditional IT support, this model is proactive, strategic, and outcome-driven, not just reactive troubleshooting.
What You Get
Fully Managed IT Support (Helpdesk + End Users)
Fast, responsive, human support for your team so productivity never slows down.
24/7 Monitoring and Proactive Maintenance
We detect and resolve issues before they impact operations, ensuring uptime and stability.
Cybersecurity and Risk Protection
Multi-layered protection against modern threats, including monitoring, response, and compliance alignment.
Cloud and Infrastructure Management
From Microsoft 365 to AWS and Azure environments, we manage performance, cost, and scalability.
Backup, Disaster Recovery and Business Continuity
Your data is always protected, recoverable, and secure even in worst-case scenarios.
Strategic IT Leadership (vCIO)
We build and execute IT roadmaps aligned with your business goals, not just your systems.
Who This Is For
Built for growing businesses in Puget Sound
This service is designed for organisations that need reliable, expert IT — without the cost of building an in-house team.
- SMBs without a dedicated IT team
- Companies outgrowing their current IT provider
- Businesses struggling with downtime or security risks
- Organizations scaling operations or opening new locations
- Teams needing predictable IT costs
How Our Model Works
Step 01
Discover and
Audit
We assess your infrastructure, risks, and inefficiencies.
Step 02
Build Your IT
Roadmap
A clear, strategic plan aligned with your business goals and budget.
Step 03
Implement and
Optimize
We deploy, secure, and optimize your systems.
Step 04
Fully Managed
Execution
We proactively manage everything, including support, security, and performance.
Business Outcomes
With Latitudes, you don’t just get IT support, you get:
- Reduced downtime
- Lower IT-related business risk
- Increased employee productivity
- Stronger security and compliance readiness
- Predictable IT costs
- Scalable infrastructure for growth
What Makes Latitude Different
Not Just IT Support. Full IT Ownership.
This is where we outperform typical MSPs focused only on maintenance.
Typical IT Provider
- Fix tickets
- Manage tools
- React to problems
Latitudes
- Owns outcomes
- Aligns IT with revenue and growth
- Acts as your internal IT leadership team
Have some unusual technologies that your current provider isn't comfortable with supporting?
150+
Businesses Supported
24/7
Monitoring & Support
You might be really happy with your technology provider, but they may not be comfortable with all aspects of your technology.
As a company, we know the MSP market intimately and also know that Managed Service Providers can't always deliver on the promise to be your 'whole IT department'. We'd be happy to pick up the slack on the technologies they can't or won't support, and will work along side and with them to make sure you get the best service possible.
Service Areas
We provide Cloud Services across:
Local, engineer-led cloud support tailored to your business.
Local, engineer-led cloud support tailored to your business.
Frequently asked questions
Explore answers to frequently asked questions about our services and process.
What does a managed IT department include?
It includes helpdesk support, infrastructure management, cybersecurity, cloud services, monitoring, and IT strategy, all handled by an external provider.
Is managed IT better than in-house IT?
For most SMBs, yes. You gain access to a full team of experts at a lower cost than hiring internally.
How much do managed IT services cost?
Pricing depends on users, devices, and complexity, but most businesses benefit from predictable monthly costs.
Can you work with our internal IT team?
Yes. We offer co-managed IT services to support and extend your internal capabilities.
Ready to Eliminate IT Problems and Focus on Growth?
Let us handle your IT while you scale your business.
- Free IT Assessment
- No Long-Term Contracts
- Immediate Support Available
Straightforward managed IT pricing
$200–$350 per user, per month
Our fully managed IT engagements include responsive help desk support, proactive monitoring, cybersecurity, backup oversight, infrastructure management, and strategic guidance. The final rate reflects your systems, security requirements, support needs, and operating complexity.
Engagement minimum
10 users
Quoted separately
Onboarding, project work, hardware, and unusual third-party licensing